Compare affordable mobile plans with reliable coverage across Australia. Sunnytel offers SIM only and business mobile plans with flexible options and local support.
Keeping You Connected
Sunnytel partners with a trusted Australian carrier to deliver SIM-only and E-SIM mobile plans powered by Telstra’s Wholesale Mobile Network, giving you reliable coverage you can count on, at a great price.
Bring your own device, choose the plan that suits your needs, and enjoy simple, seamless connectivity backed by friendly, Aussie-based support.
Uses Telstra Wholesale Mobile Network
Covers 98.7% of the Australian population
Keep Your Same Number
Bring your existing number with you, or get a new one. The choice is yours
Unlimited Talk & Text
Standard calls and text messages within Australia
Do Good For The Community
20% of our profits are invested back into your community
Check Your Coverage
This Telstra Wholesale Mobile coverage map can help you check the mobile coverage in your area. Just whack your address or postcode in the 'Find address or place' box at the top of this map. It’s your colour-coded guide to mobile goodness.
Check mobile coverage and find the best plan for your area. Sunnytel helps homes and businesses stay connected with reliable Australian network coverage.
What Happens Next
- 1 -
Place your order for your new Sunnytel Mobile Plan.
- 2 -
We'll send out your new SIM (or email through details of your eSIM)
- 3 -
Once you have your new SIM/eSIM you can complete the activation process.
- 4 -
Once your old SIM stops working, put your new SIM in the phone and you're all set!
- 5 -
Enjoy better connectivity while saving money and supporting your community.
Frequently Asked Questions
How do I transfer my number to Sunnytel?
Want to join Sunnytel and bring your existing mobile number with you? No sweat – here’s everything you need to know about porting your number to Sunnytel.
What you’ll need
When you activate your new SIM, you’ll need a couple of extra details handy to make sure we can transfer your mobile number from your old provider:
- You’ll need the mobile number you’re transferring.
- If you’re transferring from a prepaid service (where you pay upfront), you’ll need to provide your date of birth.
- If you’re transferring from a postpaid service (where you pay for what you used that month), you’ll need your account number, which should be on your bill.
Getting your number transferred
When you activate your Sunnytel SIM, we’ll ask if you want a new number or if you want to keep your old one.
How long does it take?
Transferring a number usually takes less than four hours, but it can take up to 36 hours if you’re transferring your number on a weekend or a public holiday.
Problems with transferring your number
If you’ve waited out your transfer time – which can be up to 36 hours over weekends or public holidays – and you still haven’t heard anything, email us at connect@sunnytel.com.au so we can check it out.
If there was a problem with getting your number transferred, you’ll get an email from us letting you know what happened and why.
What to do if your details don’t match
More often than not, number transfers fail because the date of birth or account number we've been given doesn’t match the details held by the previous provider.
If this happens, it’s a simple fix: just check the details you’ve given us, and double-check they line up with the details on your previous account. Once the discrepancy’s been fixed, we can try the transfer again.
Is my phone eSIM compatible?
Check the below list to see if your device can be used with an eSIM.
All iPhones from the iPhone XR onward support eSIM. Note that iPhones sold in mainland China (excluding certain models) do not support eSIM.
- iPhone XR, XS, XS Max
- iPhone 11, 11 Pro, 11 Pro Max
- iPhone SE (2nd & 3rd Gen)
- iPhone 12 series
- iPhone 13 series
- iPhone 14 series (U.S. models are eSIM-only)
- iPhone 15 series
- iPhone 16 series
- iPhone 16e
🤖 Samsung
Samsung offers eSIM support in various models, including their flagship and mid-range devices:
- Galaxy S Series:S20, S21, S22, S23, S24, S25 series
- Galaxy Note Series:Note 20, Note 20 Ultra
- Galaxy Z Series:Z Fold2, Z Fold3, Z Fold4, Z Fold5, Z Fold6Z Flip, Z Flip3, Z Flip4, Z Flip5, Z Flip6
- Galaxy A Series:A35, A36, A54, A55, A56
- Galaxy XCover Series:XCover7, XCover7 Pro
📸 Google Pixel
Most Pixel devices from Pixel 3 onwards support eSIM, with some regional exceptions:
- Pixel 3, 3a, 4, 4a, 5, 5a, 6, 6a, 6 Pro
- Pixel 7, 7a, 7 Pro
- Pixel 8, 8a, 8 Pro
- Pixel 9, 9a, 9 Pro, 9 Pro XL, 9 Pro Fold
📷 OPPO
OPPO's eSIM support is limited in Australia due to carrier restrictions. However, some models with eSIM capability include:
- Find X3, X3 Pro, X5, X5 Pro, X8, X8 Pro
- Find N2 Flip
- Reno 5A, 6 Pro 5G, 9A
- A55s 5G
Note: Dual SIM functionality may not be supported on OPPO phones in Australia.
🧠 Motorola
Motorola offers a range of eSIM-compatible devices:
- Razr Series:Razr 2019, Razr 5G, Razr 40, Razr 40 Ultra, Razr+
- Edge Series:Edge 2022, Edge 2023, Edge+ (2023), Edge 40, Edge 40 Pro, Edge 40 Neo, Edge 50 Pro, Edge 50 Ultra, Edge 50 Fusion
- Moto G Series:Moto G Power 5G (2024), G52J 5G, G53J 5G, G54 5G, G84, G34
🎮 ASUS
ASUS has introduced eSIM support in select models:
- Zenfone 12 Ultra
- ROG Phone 8, ROG Phone 9
📱 Other Brands
- Sony:Xperia 10 III Lite, 10 IV, 10 VXperia 1 IV, 1 VXperia 5 IV, 5 VXperia Ace III
- Xiaomi:12T Pro, 13, 13 Lite, 13 Pro, 13T, 13T Pro14, 14 ProRedmi Note 13 Pro+
- Huawei:P40, P40 ProMate 40 ProPura 70 Pro
- Honor:Magic 4 Pro, Magic 5 Pro, Magic 6 ProHonor 90, Honor X8
- Vivo:X80 Pro, X90 Pro, X100 ProV29 Lite 5G (eSIM support in Europe)
- OnePlus:OnePlus 11, 12
- Nokia:G60 5G, X30, XR21
Here are the tablets that support E-Sims:
🍏 Apple iPads
All iPad models with cellular capabilities from 2019 onwards support eSIM.
- iPad Pro (3rd generation and later): 11-inch and 12.9-inch models.
- iPad Air (3rd generation and later): Including the latest iPad Air (2024).
- iPad (7th generation and later): Standard models with cellular support.
- iPad Mini (5th generation and later): Compact models with eSIM functionality.
Note: Ensure the iPad model is Wi-Fi + Cellular, as Wi-Fi-only models do not support eSIM.
📱 Samsung Galaxy Tablets
Samsung offers a range of tablets with eSIM support, particularly in their high-end and rugged series:
- Galaxy Tab S Series:Tab S9, S9+, S9 UltraTab S9 FE, S9 FE+Tab S10 Ultra, S10 FE
- Galaxy Tab Active Series:Tab Active5, Active5 Pro
- Galaxy Tab A Series:Tab A9
Note: eSIM functionality may vary based on the region and carrier.
💻 Microsoft Surface Devices
Microsoft's Surface lineup includes several devices with eSIM capabilities:
- Surface Pro Series:Surface Pro 5 LTE AdvancedSurface Pro 7+Surface Pro 8Surface Pro 9
- Surface Go Series:Surface Go 2
- Surface Pro X: Designed with LTE connectivity and eSIM support.
Note: Ensure the device model includes LTE or 5G support for eSIM functionality.
When does my data refresh?
Your data allowance will renew on the 1st of every month and the remaining data from last month is added to the data bank limit.
Our data banking allows you to 'bank' or accrue up to 500GB of your unused monthly data, to be used later on. Please note that if you change plans, up or down, the data bank resets.
How do I set up Voicemail?
- Dial 101 from your phone.
- If prompted for a PIN, try the default voicemail PIN: 366141.
- Once in the system, follow the instructions on the menu based on what you want to do: Main Menu: Press ** to access the Main Menu.To manage your greeting: Press 2 to Record or Change Your Greeting. Follow the prompt to record a new message.To Change Your Mailbox Settings: Press 3 to access mailbox settings, this will give you several options: Login OptionsPress 1Change your PINPress 2Enable or Disable PIN skip optionNotification SettingsPress 3Manage NotificationsNavigate Your MailboxPress 4More assistance on how to navigate and manage your voicemail
- Press ** to return to the Main Menu or to access additional information.
How do I pay my bill?
Upon checkout you will be prompted for your card details to complete your order. This is the default payment method, meaning your monthly invoice will be charged to your nominated card.
You can also contact us if you wish to nominate another card. If you would prefer us to direct debit a bank account, we can send you our Direct Debit form.
For approved customers, we also offer 7 day trading terms.
Please reach out to us at connect@sunnytel.com.au if you would like to discuss payment options further.